Crew Services Agent

The Crew Services Agent will work closely with captains, crew, yacht owners and industry professionals as well as our brokers and yacht managers, to facilitate all yacht crew placements from initial interviews to final appointment.

Responsibilities

• To meet and interview potential crew candidates – to offer career advice and assistance where needed
• To create, maintain and update job postings both internally and to external websites
• To update and maintain crew database
• To check references and verify licenses
• To assist with data mining to create new business leads
• To create content for our social media platforms and the crew section of our website
• To organize yacht visits in order to build business and maintain working relationships
• To attend networking events and yacht shows as required

Attributes

• Friendly and positive with a strong work ethic
• Excellent communication skills
• Self-motivated and self-driven
• Ability to think ahead and anticipate needs before they arise
• Works well in a fast-paced environment
• Excellent organization skills
• Attention to detail
• Ability to maintain a high level of confidentiality at all times
• Ability to prioritize and multi-task
• Ease and confidence in interacting with people and handling teamwork
• Flexibility and availability when working at yacht shows and company events 

Required Knowledge, Skills and Experience

• A proven track record in recruitment, ideally within the maritime industry
• Computer Skills: MS Word, Excel, Outlook, Adobe. JobAdder knowledge would be a plus
• Customer service experience essential
• Language Skills: French and/or Italian would be preferred but not essential
• Must have a pre-existing right to live & work in France